shipping industry

Read Case Study and answer three questions
Question 1: What role does data analytics play in shaping of an industry? Refer the text above and offer your understanding of it from the perspective of shipping industry. 2 Marks.

(250 – 300 Words)

Use at least 2 academic references using APA-style.

Question 2: What would happen to the shipping companies that avoid working on technological innovation management? How can these companies create a sustainability plan? 2 Marks.

(250 – 300 Words)

Use at least 2 academic references using APA-style.

Question 3: How does cloud platform help a typical shipping company in ensuring proper management of customer service? 1 Marks

(150 – 200 Words)